Shipping policy

At Arosia Peru, every piece is made to order in Peru, so delivery takes longer than a typical online order. Please review our shipping policy below.

Delivery Time

Please allow 3 to 5 weeks from the day you order to the day your order arrives.

  • Crafting takes about one week. Your piece is made by hand in Peru after you order.
  • Shipping from Peru to our U.S. warehouse takes about one week.
  • Delivery from our warehouse to you takes about one week.

Shipping Costs

  • Standard shipping is $24.99.
  • Shipping is free on orders of $300 or more.
  • Standard shipping is our only shipping option. Every piece is made to order, so we do not offer expedited shipping.

Order Tracking

Once your order ships from our warehouse, you’ll receive a tracking number via email to monitor its status.

Delivery Issues

  • If your package is delayed, lost, or arrives damaged, please contact us within 5 days of the expected delivery date.
  • We are not responsible for incorrect shipping addresses provided at checkout.

Returns Due to Failed Delivery

If an order is returned due to an incorrect address or failed delivery attempts, the buyer is responsible for reshipping fees.

Contact Us

For shipping inquiries, email us at support@arosiaperu.com